Cancelling a booking from the previous pass

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  Aneta Imbierowska
• on 10-03-2025

**For Polish click here.**

Hey guys! 👋🏻

A little follow-up regarding a setting, that you may have noticed appeared in the system recently 😉 And if not, I'll make sure it's all clear.  

What happens with sessions from the pass when a member uses up all of them, buys a new membership and then wants to cancel bookings from that previous pass? 

I Settings > Bookings, you will find a new setting: After purchasing a new membership, do not restore sessions from the old one. 

It is disabled by default, but if you do not want sessions from the old memberships to be restored when a member cancels his bookings, you can enable it. 

When extending the membership, they will get information from the system:

Once he extends his membership, and will cancel a booking, his session will not be restored. 

However, if you want to let your members' session to be restored, you just leave this setting disabled. 

You can read more about session based memberships here.